What should I NOT use this system for?

Issues threatening public safety or things needing immediate attention (like downed wires, tree limbs, or needles), should be reported directly to the Muscatine Police Non-Emergency Line at 563-263-9922. Things that require long-term planning, a larger discussion, a community process, or involve multiple departments or non-City entities should be directed to the appropriate department by phone call or email as these issues are not easily "fixable" in the same way a pothole, streetlight, etc. are.

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1. What is Muscatine Connect by SeeClickFix?
2. What can I expect from using this system?
3. What problems or issues does Muscatine Connect solve and how does it benefit Citizens?
4. How does Muscatine Connect differ from other options available to report issues?
5. What should I NOT use this system for?
6. What types of things should I report using this system?
7. Will I receive updates on my request?
8. What if I submitted a request but have not received a response?
9. Is there a cost to users?