What types of things should I report using this system?

This system is best suited to respond to service requests like potholes, street lights, etc. that can be assigned to staff and addressed in a timely manner. Start a report with the address of the issue and you will then see a drop-down menu with all of the possible categories of issues you can report using this system.  Issues threatening public safety or requiring immediate attention should always be reported directly to the Muscatine Police Non-Emergency Line at 563-263-9922.

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1. What is Muscatine Connect by SeeClickFix?
2. What can I expect from using this system?
3. What problems or issues does Muscatine Connect solve and how does it benefit Citizens?
4. How does Muscatine Connect differ from other options available to report issues?
5. What should I NOT use this system for?
6. What types of things should I report using this system?
7. Will I receive updates on my request?
8. What if I submitted a request but have not received a response?
9. Is there a cost to users?