What is Muscatine Connect by SeeClickFix?

It is a tool for letting the City know what you think should be fixed. You can take and upload pictures of the problem you see. Requests are located using a point on a map. The City can respond to you or ask additional questions.

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1. What is Muscatine Connect by SeeClickFix?
2. What can I expect from using this system?
3. What problems or issues does Muscatine Connect solve and how does it benefit Citizens?
4. How does Muscatine Connect differ from other options available to report issues?
5. What should I NOT use this system for?
6. What types of things should I report using this system?
7. Will I receive updates on my request?
8. What if I submitted a request but have not received a response?
9. Is there a cost to users?